Returns and exchanges
DRAFT · Official terms have not yet been confirmed. This page will be finalised after business review and approval.
Before confirming an order
Please ask our team about the return and exchange terms that apply to the product before confirming your order.
Terms to confirm
Enquiry deadline: —
Eligible reasons for return or exchange: —
Required product condition, labels and packaging: —
Return transport and costs: —
Enquiry handling and refund procedure: —
Official contact channel: —
This draft does not promise a fixed return period, free exchanges or refunds. Confirmed policy details will be added here.